Privacy Policy

PUBLICITY POLICY 

We recognise that protecting client privacy is crucial to our interactions with consumers, businesses, and partners. When you give us your personal information, we appreciate the confidence you have in us. 

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In line with the Privacy Act of 1988 (Cth) and the Australian Privacy Principles, we have control for the collection, security, quality, use, and disclosure of personal information (together, the Privacy Law). This Privacy Policy provides a broad explanation of how we abide by the Privacy Law when protecting the privacy of your personal information.

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NAMELY INFORMATION 

The Privacy Law defines "personal information" as information or an opinion (including information or an opinion forming part of a database), whether true or false, and whether or not recorded in a material form, about a person whose identity is obvious from the information or opinion or can be inferred reasonably from the information or opinion. 

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INFORMATION COLLECTION 

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Depending on the transactions you conduct with us, we may collect and maintain different types of personal information about you. 

The types of data we gather and store may include: 

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• Date of birth, name, and contact information (including phone number and email address) Gender Insurance Information 

• enrolment categories 

•  job information, financial details, health information, and areas of specialisation or work environments 

• credit card information and preferences for trip

• other information relevant to your booking that may be of interest to us

• your internet service provider, computer or mobile device when you use our website or mobile app, and you have enabled cookies, web beacons and/or other technologies.

• The information that we collect is collected in one or more of these ways:

• through disclosure of such information by you through our website;

• over the phone with our representative; or

• from a third party engaged by you.

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• USE OF INFORMATION

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• Typical situations in which we collect and use personal information from you, is if you:

• register through our website

• register for an event

• purchase a product or service

• subscribe to our publications

• express interest in our products and services

• use our website or mobile app

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HOW WE COLLECT PERSONAL INFORMATION 

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Unless it is unfair or impractical, we will try to obtain your personal information directly from you. However, if a third party has arranged for a product or service to be delivered to you, that third party may have given us your personal information. 

If it is reasonable to do so, we will notify you if we obtain personal information about you from another source and describe how it was obtained. 

We will specifically gather personal data about you in the following situations:

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COLLECTION FROM THIRD PARTIES

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When a registered user submits their personal information to us in order to make a purchase of one of our goods or services, we will collect that information. We will obtain personal data from outside service providers with whom we have agreements in place for particular purposes. Also, we will gather personal data from outside sources who provide goods and services to our members or registrants. 

We'll gather personal data to deal with complaints. 

Insofar as it is permissible by law, third parties may disclose personal information if you use their services in conjunction with registering with us.

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COLLECTION FOR USE FROM WEBSITE

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If you use our website or mobile app, we may use cookies and other technologies to track traffic patterns and provide you with a better experience the next time you use it. A cookie or other similar technology does not individually identify you, but it may identify your computer, mobile device, or internet service provider. You can instruct your browser or mobile device to alert you each time a cookie or web beacon is sent to you, giving you the choice to accept or decline it. 

In general, the reason for collecting and keeping your personal information, as well as the minimal data you must submit, will be explained to you at the time of collection.

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Unless consent is mandated by law, we will only gather sensitive information about you with your consent. The Privacy Law defines sensitive information as including data like health information. 

When you interact with us, you must identify yourself in order to use our products and services. We might not be able to offer you the products and services you need if you decide not to supply the needed personal information. 

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Unsolicited Personal Information

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At a reasonable time after receiving any unsolicited personal information about you, we will assess whether or not we could have legally collected it if we had asked for it in accordance with the Privacy Law. In the event that we could have obtained the personal data, we will make sure that this Privacy Policy is followed in relation to that data and will let you know:

that your personal information was obtained without your consent, how it was obtained, and where to find this Privacy Policy. 
If we couldn't have gotten the personal information without asking for it, we'll get rid of it or make sure it's de-identified as quickly as we can. 

PURPOSE OF PERSONAL INFORMATION COLLECTION, STORAGE, USE, AND DISCLOSURE 

Your personal information may be gathered, stored, used, and disclosed for the following reasons: 

to confirm your identity 
supply the goods and services you've ordered handle service offerings, like billing, charging, and debt collection 
improvement of our services and products through research 
maintain registration records and learn about your information and communication requirements in order to better serve you.

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DIRECT MARKETING

Your personal information may be used or disclosed for direct marketing, to promote either our own or third parties' goods and services. 

Your personal information may be used and/or disclosed for direct marketing with your express consent. Additionally, you give us your express permission to share your personal information with our business partners or other third-party service providers so that they can send you direct marketing materials.

You have the right to request information about the origin of any personal data we use or divulge for direct marketing. You can do this at any time by getting in touch with us using the information provided at the end of this privacy statement. 

You can ask us not to send you any further direct marketing messages at any time and not to share your personal information with third parties for their direct marketing purposes if you do not want to receive them from us or from third parties in the future. You can do this at any time by contacting us using the information provided at the end or by utilising the "unsubscribe" feature found in a clear declaration in the direct marketing emails.

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DISCLOSURE OF PERSONAL INFORMATION TO THIRD PARTIES

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We may share your personal information with third parties for reasons other than the direct marketing mentioned above, which may include: 

Our business partners who supply goods and services to our registrants, government and regulatory agencies, and other organisations as necessary or permitted by law, our professional advisers, and our associated firms are among the external service providers to whom we have contracted out tasks.

In these circumstances, we will forbid the third party contractors from using any of your personal information for any other reason than the one for which it was provided. If you notify us that you do not want us to do so, please contact us using the information provided below. We will not reveal your personal information to business partners as mentioned above. 

Unless otherwise permitted or required by law, or unless disclosure is reasonably necessary to enforce the law, we will not disclose your personal information without your consent, except as otherwise described above or as may be necessary to lessen or prevent a serious threat to life, health, or safety.

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HOW WE HOLD YOUR PERSONAL INFORMATION

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After we have your consent to gather your personal information, we will send it to our services for processing and storage. You approve of the transfer.

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DATA QUALITY

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We take all necessary efforts to guarantee that the personal data we gather is true, complete, and current. 

Yet, a lot of the information that you offer will determine how accurate that information is. 

Please do the following: 

Please notify us of any inaccuracies in your personal information and keep us informed of any changes.

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DATA SECURITY

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We shall make a good faith effort to protect your personal information from unauthorised access, loss, alteration, and disclosure. 

We shall take reasonable steps to destroy or ensure that your personal information is de-identified if we no longer need it for any of the purposes for which it may be used, disclosed, or as otherwise required by law.

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ACCESS AND CORRECTION OF PERSONAL INFORMATION 

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By sending us a written request, you can ask us to provide you access to or rectify any personal information we may have about you. At a fair time after receiving your request, we will react to it.

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RESOLVING YOUR CONCERNS

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If you want to request access to or correction of your personal data, file a complaint alleging a violation of the Privacy Law, or have other queries or difficulties regarding how your personal data is handled, please contact the following:

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Email: toptierrides@gmail.com

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Within a reasonable amount of time, we will respond to your request, grievance, or query.

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CHANGES TO OUR PRIVACY POLICY

This privacy statement is updated as needed to reflect changes in the legislation or operational needs. 

Visit the Office of Australian Information Commissioner's website at www.privacy.gov.au to learn more about privacy problems and how to safeguard your privacy.

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DEFINITIONS

"We," "Us," and "Our" refer to TOP TIER LUXURY TRAVEL as well as their affiliated businesses collectively and individually.